The 4 P’s of Organisational Change
Luc Gallopin has posted a nice article about the 4 P’s of organisational change.In the model, people need a burning platform to push themselves to start changing, the organisation needs a plan and a method to monitor progress, and a clear vision must be provided of where people are going and what the new future…
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Change Management at Marks & Spencer
The May 2007 issue of HBR had a nice little article by Stuart Rose, the CEO of Marks & Spencer, on the turnaround of the British icon. Rose’s account presents an interesting read from the perspective of Change Management and highlighted some of the principles in the change models presented in Leading Change and Managing…
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John P. Kotter is a leading author and authority in Change Management. This article is a review of Kotter’s excellent work on the management of change outlined in his books Leading Change and The Heart of Change (with Dan Cohen). I will first summarise Kotter’s model of change in these books, and then assess Kotter’s…
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Dealing with Difficult People using Porcupine Theory
Brad Cork of Improving People has a nice piece of advice for dealing with difficult people that he calls Porcupine Theory. Brad writes: Every person has gold in there, it is just that for some of them it is buried deeper than others. I have a management theory that I call “Porcupine Theory”. It says…
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GROWTH as a Framework to Develop an Innovation Culture
Brad Cork of Improving People has developed an acronym called GROWTH to help people understand some of the elements of a culture that fosters innovation. It stands for: Great Ideas are encouraged Reward and recognition (Great ideas are rewarded appropriately) Onwards & Upwards (Creating a positive change culture) Work with change (The skill to manage…
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The Madness of Meetings
This months BRW magazine has a nice little article on “the madness of meetings.” The article offers 3 interesting tips for getting more value out of meetings. In addition to the usual advice (such as set an agenda, record actions and assign responsibilities and distribute minutes documenting the decisions reached and the timelines for actioning…
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Using Stories as a Change Management Tool
Gabrielle Dolan of One Thousand and One, an Australian consultancy specialising in storytelling as a tool for organisational development, recently published an article in The Age newspaper on applying storytelling as a tool for managing change. The article was read and blogged on by Dave Snowden of Cognitive Edge, and discussion ensued on Dave’s weblog….
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The Sport of High Performance Consulting
I was flying on Qantas earlier this month, and had the pleasure of listening to Kieren Perkins being intereviewed by Peter Switzer. For those not familiar with Kieren Perkins, Kieren broke 12 world records in swimming, and is the first person to hold the Olympic, World, Commonwealth, and Pan Pacific titles simultaneously. In addition to…
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The modern professional world seems set up, by and large, to favour people with specific training and qualifications who have focused on and gained practical skills in a particular professional area and who stay in that area for an extended period of time demonstrating and deepening that skills base. This is the case for a…
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One of the ‘classic’ texts on Change Management is Managing Transitions: Making the Most of Change by William Bridges, originally published in 1991 and last updated in 2003. In this review, I provide an overview of the framework, and make a critical assessment of its strengths and weaknesses. Overview of the Framework The starting point…
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